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		<title>Communication minute: Plain English</title>
		<link>http://themediapod.net/blog/?p=894</link>
		<comments>http://themediapod.net/blog/?p=894#comments</comments>
		<pubDate>Wed, 01 Jan 2014 04:48:37 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[PR Podcasts]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=894</guid>
		<description><![CDATA[Did the feline position itself horizontally on the floor covering, or did the cat just sit on the mat? Plain English, or Plain Language, is a term used to describe writing that’s easy to understand. It’s the opposite of gobbledygook. &#8230; <a href="http://themediapod.net/blog/?p=894">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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<p><strong>Did the feline position itself horizontally on the floor covering, or did the cat just sit on the mat?</strong></p>
<p><a href="http://en.wikipedia.org/wiki/Plain_English" target="_blank">Plain English</a>, or Plain Language, is a term used to describe writing that’s easy to understand. It’s the opposite of gobbledygook.</p>
<p>Communicating is about the sharing of meaning, so it makes sense to write clearly and in a way that’s easy to understand. Documents that are hard, or impossible, to comprehend fail the basic test of communication.</p>
<p>The principles of Plain English are: avoid unneeded words; write in short sentences; and use the shortest possible word that conveys your meaning.</p>
<p>It’s not about dumbing down your writing – it’s about making your point clearly.</p>
<p>It takes time and practice to write in Plain English. As Mark Twain once said: “I’d have written you a shorter letter, but I didn’t have time”.</p>
<p><strong>For more information see:</strong></p>
<blockquote><p><a href="http://www.plainenglish.co.uk/" target="_blank">The Plain English Campaign</a>, UK.</p>
<p><a href="http://www.plainlanguageaustralia.com/about_pl.html" target="_blank">Plain Language Australia</a>.</p>
<p>My Post Graduate Writing Unit: <a href="http://www.deakin.edu.au/future-students/courses/unit.php?unit=ALR701&amp;return_to=%2Ffuture-students%2Fcourses%2Fcourse.php%3Fcourse%3DA543%26stutype%3Dinternational%26bfos%3DBFOS-COMM-MEDIA" target="_blank">Public Relations Writing and Tactics</a>, <a href="http://www.deakin.edu.au/" target="_blank">Deakin University</a> (available for online study).</p></blockquote>
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		<title>Communication minute: Tips for a killer speech</title>
		<link>http://themediapod.net/blog/?p=892</link>
		<comments>http://themediapod.net/blog/?p=892#comments</comments>
		<pubDate>Tue, 31 Dec 2013 02:48:40 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[PR Podcasts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[speeches]]></category>
		<category><![CDATA[themediapod]]></category>

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		<item>
		<title>Communication minute: Non-verbal communication</title>
		<link>http://themediapod.net/blog/?p=888</link>
		<comments>http://themediapod.net/blog/?p=888#comments</comments>
		<pubDate>Sun, 29 Dec 2013 21:44:56 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[PR Podcasts]]></category>
		<category><![CDATA[communication]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=888</guid>
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		<title>Communication minute: Communication versus communications</title>
		<link>http://themediapod.net/blog/?p=877</link>
		<comments>http://themediapod.net/blog/?p=877#comments</comments>
		<pubDate>Fri, 27 Dec 2013 10:03:53 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[PR Podcasts]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=877</guid>
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		<title>The ABCs of surviving (and thriving) in a PR degree</title>
		<link>http://themediapod.net/blog/?p=820</link>
		<comments>http://themediapod.net/blog/?p=820#comments</comments>
		<pubDate>Mon, 09 Dec 2013 01:24:56 +0000</pubDate>
		<dc:creator><![CDATA[Alison Coffa]]></dc:creator>
				<category><![CDATA[public relations]]></category>
		<category><![CDATA[Student Tips]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=820</guid>
		<description><![CDATA[Alison Coffa completed a Bachelor of Arts (Media and Communications) this year, majoring in Public Relations and Journalism. She is now working as an Account Executive in a boutique Melbourne PR agency. Follow her on Twitter at @AlisonClareC . A &#8230; <a href="http://themediapod.net/blog/?p=820">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D820&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><p><em><strong>Alison Coffa completed a Bachelor of Arts (Media and Communications) this year, majoring in Public Relations and Journalism. She is now working as an Account Executive in a boutique Melbourne PR agency. Follow her on Twitter at <a href="https://twitter.com/AlisonClareC" target="_blank">@AlisonClareC </a>.</strong></em></p>
<div id="attachment_868" style="width: 310px" class="wp-caption alignright"><a href="http://themediapod.net/blog/wp-content/uploads/2013/12/014211934-blackboard-chalkboard-hand-wri.jpg"><img class="size-medium wp-image-868 " alt="Surviving a PR degree is as simple as ABC." src="http://themediapod.net/blog/wp-content/uploads/2013/12/014211934-blackboard-chalkboard-hand-wri-300x199.jpg" width="300" height="199" /></a><p class="wp-caption-text">Surviving a PR degree is as simple as ABC.</p></div>
<p><strong>A &#8211; Aim high.</strong> The phrase &#8216;Ps get degrees&#8217; gets thrown around a lot at university. While it&#8217;s true you can technically graduate by simply scraping through each of your subjects, you will set yourself up for a better theoretical knowledge and practical understanding if you knuckle down and do some reading every now and then. It will also help you keep on the good side of your tutors and lecturers. Making yourself noticed among a cohort of 100+ students can be difficult, so having a faculty staff member recognise your efforts can be a huge bonus.<span id="more-820"></span></p>
<p>Aiming high can also be extended beyond your grades. In everything you write or publish, particularly online, own it. Take a moment to proofread, check for errors, or re-consider your angle. Even in a simple tweet, think &#8220;is this helping my image?&#8221;, &#8220;is this presenting the image of the professional I want to be?&#8221;, &#8220;would I be happy with this in a month&#8217;s time?&#8221;. Aiming to go beyond the basic and taking care in all aspects of your work pays off.</p>
<p><strong>B &#8211; Be proactive.</strong> PR is an ever-evolving industry and there&#8217;s a lot more to it than you&#8217;ll find in any text book. Follow some blogs, subscribe to some newsletters, read up on current trends and even try to write some articles yourself. Find out what channels work for you. Building a working understanding of the industry doesn&#8217;t have to mean reading pages of research and statistics &#8211; that&#8217;s what infographics are for!</p>
<p>Utilise the most valuable resource you have at your disposal: your lecturers. Often they&#8217;ll be current or ex-practitioners themselves and their own personal experience will be a lot more relevant and than an outdated prescribed reading. You will most likely also find them to be a great starting point for your own personal networking, and even a channel for finding out about internship and work opportunities.</p>
<p><strong>C &#8211; Communicate, communicate, communicate. </strong>Incorporating both A and B, if you&#8217;re going to talk the talk, you have to walk the walk. Immerse yourself in the business you&#8217;re going in to and actually practise it. Write a blog, start a Twitter account, create and maintain a LinkedIn profile. Write articles for your university&#8217;s magazine. Contact a blog you like and pitch them an idea for a guest post. Get out in person and attend networking events, conferences, workshops and forums &#8211; and then write something summarising the event afterwards!</p>
<p>It&#8217;s important to take your learning out of the theoretical. Learning to put what you&#8217;ve studied into practise and actually following it through is vital, so you can enter the workforce after graduating with a set of practical skills &#8211; and a growing online portfolio to boot.</p>
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		<title>What&#8217;s the value of good brand?</title>
		<link>http://themediapod.net/blog/?p=822</link>
		<comments>http://themediapod.net/blog/?p=822#comments</comments>
		<pubDate>Wed, 04 Dec 2013 21:51:00 +0000</pubDate>
		<dc:creator><![CDATA[Aisha Kellaway]]></dc:creator>
				<category><![CDATA[Career advice]]></category>
		<category><![CDATA[public relations]]></category>
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		<category><![CDATA[brands]]></category>
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		<description><![CDATA[What&#8217;s the value of a good brand? To answer that question Aisha Kellaway travels to London to attend Brand Academy 2013. Follow Aisha on Twitter: @AishaKellaway AS public relations professionals and students we understand our integral role in the representation &#8230; <a href="http://themediapod.net/blog/?p=822">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D822&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><p><strong>What&#8217;s the value of a good brand? To answer that question Aisha Kellaway travels to London to attend Brand Academy 2013. Follow Aisha on Twitter:</strong> <a href="http://twitter.com/AishaKellawayhttp://" target="_blank"><strong>@AishaKellaway</strong></a></p>
<p>AS public relations professionals and students we understand our integral role in the representation of the brands that we work with; but how much do we know about the value of these brands, and the things we can do to ensure that this brand-value continues to increase?</p>
<p><a href="http://www.flickr.com/photos/zilverpics/"><img alt="" src="http://farm4.staticflickr.com/3337/3306605711_1b9e4a807d_z.jpg" width="515" height="298" /></a></p>
<p><span id="more-822"></span>Two weeks ago I ventured from Brighton to London and made my way to the Rosewood Hotel to attend Brand Academy 2013, an event presented by law-firm, <a href="http://www.lewissilkin.com/" target="_blank">Lewis Silkin</a>, focusing this year on “Building Valuable Brands”.</p>
<p>There were five guest speakers who made a very impressive line-up. Each made their own presentations following which was a panel discussion and opportunity for Q &amp; A.</p>
<h2>The Speakers:</h2>
<ul>
<li>Mike Rocha, Global Director of Brand Valuation from <a href="http://www.interbrand.com/" target="_blank">Interbrand</a> talked about the best global brands and the analytical process Interbrand use to assess a brand&#8217;s value.</li>
<li>Anthony Mullen, Senior Analyst for Interactive Marketing at <a href="http://www.forrester.com/" target="_blank">Forrester Research</a> discussed the importance of trust and transparency.</li>
<li>Marcus Taylor,  CEO of <a href="http://www.ventureharbour.com" target="_blank">Venture Harbour</a> presented on how companies can use social media to build their brand value.</li>
<li>Kelvin King from <a href="http://www.valuationconsultingco.com/">Valuation Consulting Co.</a> spoke on the necessity of independence, innovation and transparency.</li>
<li>Karl Bygrave, Director of <a href="http://www.lush.com" target="_blank">Lush Fresh Handmade Cosmetics</a> concluded with a discussion on whether ethics add or subtract from a brand.</li>
</ul>
<h2>Top takeaways from the evening:</h2>
<p><span style="text-decoration: underline;"><strong>Mike Rocha</strong></span></p>
<p><em>Brands Should Deliver Three Things; Choice, Premium and Loyalty</em><br />
The higher the demand for a specific brand in relation to its competitors, and the larger amount of choice driven by a brand, the higher the value of brand earnings, meaning a higher brand value.</p>
<p><em>Internal vs External Factors</em><br />
There are both internal factors and external Factors which contribute to a brand&#8217;s overall strength. Internal factors align and prepare the organisation to deliver their chosen promise and the external factors ensure the brand&#8217;s impact on customer behaviour is maximised, relevant to competition. A brand will struggle if it only places importance on one of these areas. Strong brands generally start from within and then spread externally.</p>
<p><em>How Can You Be A Brand Leader?</em><br />
Leading Brands have conviction, nurture their culture, surrender control &#8211; from B2B/B2C to B&amp;B/B&amp;C and deliver an experience, not just a product or service.</p>
<p><strong><span style="text-decoration: underline;">Anthony Mullen</span></strong></p>
<p><em>Be Real Or Be Rejected</em><br />
Trust has become a cornerstone value, consumers are becoming more savvy about controlling and tracking their data. We are also using social media more and more often to verify claims made by brands and marketers as to whether providers are actually delivering their promises.</p>
<p><em>There Is A Window Of Opportunity</em><br />
We&#8217;re facing a window of opportunity where brands can use technology to better understand and serve our customers in responsible way that engenders trust and loyalty. This in turn will build brand value.</p>
<p><em>Can You Re-gain Lost Trust?</em><br />
After losing the trust of your audience, it&#8217;s hard to re-build it but it can be done with full recognition and acceptance of fault, an apology and transparency in how you will better serve your consumers.</p>
<p><a href="http://www.flickr.com/photos/intersectionconsulting/"><img alt="" src="http://farm4.staticflickr.com/3266/3298326387_e2cd3bf9e5_o.jpg" /></a></p>
<p><span style="text-decoration: underline;"><strong>Marcus Taylor</strong></span></p>
<p><em>Your Reputation Precedes You</em><br />
Building your brand is another way of saying &#8220;improving your reputation&#8221;. Why this is so important is that your reputation precedes you. If this reputation is positive, most of your hard work is done for you.</p>
<p><em>Why Use Digital Media To Build Your Reputation?</em><br />
It&#8217;s not only where the people are, it&#8217;s also where conversations and buying decisions are taking place. In such a competitive marketplace, if you don&#8217;t&#8230; it&#8217;s very likely your competitors will.</p>
<p><em>Use Social Media To Transfer Trust To Your Brand</em><br />
Social media platforms are a place people share with those whose opinions and thoughts they trust. Embracing social media enables us to transfer some of that trust onto things people typically trust least, such as brands and marketers, through recommendations, shares and likes.</p>
<p><em>Create Conversations Around The Brand, Not About The Brand</em><br />
People don&#8217;t want to read advertisements or marketing speil, they want to read what interests them. If you can connect your brand to a common interest shared by your target audience and create quality content surrounding that, your brand&#8217;s reputation within that field will rise and this engenders loyalty. A great example here is Red Bull and how the brand has embraced <a href="http://www.youtube.com/watch?v=FHtvDA0W34I" target="_blank">Extreme Sports</a>.</p>
<p><span class='embed-youtube' style='text-align:center; display: block;'><iframe class='youtube-player' type='text/html' width='640' height='390' src='http://www.youtube.com/embed/FHtvDA0W34I?version=3&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;wmode=transparent' frameborder='0'></iframe></span></p>
<p><em>Buzz Dies Down, Advocacy Doesn&#8217;t</em><br />
Spend your best efforts engendering loyalty and creating advocates for your brand. This is what will drive trust naturally, and these advocates will do most of the hard work for you.</p>
<p><strong><span style="text-decoration: underline;">Kelvin King</span></strong></p>
<p><em>A Strong Brand Is Like A Building, It&#8217;s Built From The Ground Up</em><br />
A lot of brands attempt to start at the top and build down. A strong, valuable brand needs strong foundations. Not just financial and economic, but to do with awareness, attitude, loyalty, strategies and management.</p>
<p><strong><span style="text-decoration: underline;">Karl Bygrave</span></strong></p>
<p><em>Not Everyone Believes In Everything</em><br />
Learn that not everyone will believe what you preach and accept that this is okay. Focus your energy on the believers and grow their loyalty rather than attempting to convert those with opposing values.</p>
<p><em>Is It Okay To Upset More People Than You Appeal To?</em><br />
In Lush&#8217;s case, Karl believes that anyone they upset, should be upset. Marketing campaigns surrounding ethics are naturally going to offend/upset people of opposing beliefs. Ensure you are doing it for the right reasons.</p>
<p><a href="http://www.flickr.com/photos/rainforestactionnetwork/"><img alt="" src="http://farm2.staticflickr.com/1287/4686710728_d896c6552a_z.jpg" /></a></p>
<p><em>Do Ethics Add Or Subtract From The Value Of A Brand?</em><br />
Ethics have the potential to add to the value of your brand, but they also have the potential to do a lot of damage and upset a lot of people. Ethics will almost always add to your brand if the brand openly communicate these ethics, show full transparency and have integrity.</p>
<h2>Final Words:</h2>
<p>Transparency was definitely the buzz word of the evening, and I came away from the evening with my head whirring in the best possible way, I&#8217;m certainly looking forward to applying this better understanding with any and all brands I represent, and analysing the choices I&#8217;ve made and where I place my own brand loyalty.</p>
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		<title>Shoot better video with your smartphone</title>
		<link>http://themediapod.net/blog/?p=804</link>
		<comments>http://themediapod.net/blog/?p=804#comments</comments>
		<pubDate>Sat, 30 Nov 2013 22:47:00 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[journalism]]></category>
		<category><![CDATA[Mobile Phones]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=804</guid>
		<description><![CDATA[If you own a smartphone, you carry a video recording studio around in your pocket. Here are some tips to get the most from it. SHOOTING video with your smartphone is pretty easy. Shooting great video with your smartphone is &#8230; <a href="http://themediapod.net/blog/?p=804">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D804&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><p><strong>If you own a smartphone, you carry a video recording studio around in your pocket. Here are some tips to get the most from it.</strong></p>
<p>SHOOTING video with your smartphone is pretty easy. Shooting great video with your smartphone is slightly harder, but it is possible with some practice.</p>
<p>Vimeo Video School has some great tutorials including this one for mobile video:</p>
<p><iframe src="//player.vimeo.com/video/38389631?byline=0&amp;portrait=0" height="281" width="500" allowfullscreen="" frameborder="0"></iframe></p>
<p><span id="more-804"></span>My tip is to practice using the video function as often as you can. At family events, on the weekend, or while you&#8217;re waiting for a train. Each time you make a video, you learn something new. Practice, and when it comes time to shoot a video for business, you&#8217;ll be able to get the job done quickly, and with some great footage.</p>
<p>Here&#8217;s a short video I produced on the way to a multimedia workshop. It&#8217;s not going to win an Academy Award, but I had fun, and improved my video shooting and editing skills. Next time I NEED to shoot a video, I&#8217;ll be able to do so confidently.</p>
<p><iframe src="//www.youtube.com/embed/7okXaZBe7os" height="315" width="420" allowfullscreen="" frameborder="0"></iframe></p>
<p>&nbsp;</p>
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		<title>Tracking QR Code Clicks</title>
		<link>http://themediapod.net/blog/?p=801</link>
		<comments>http://themediapod.net/blog/?p=801#comments</comments>
		<pubDate>Thu, 28 Nov 2013 09:39:21 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[Mobile Phones]]></category>
		<category><![CDATA[public relations]]></category>
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		<category><![CDATA[QR Codes]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://themediapod.net/blog/?p=801</guid>
		<description><![CDATA[Want to know how many people scanned your QR code? This video tutorial will help. Tracking QR Codes from the MediaPod on Vimeo.]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D801&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><p><strong>Want to know how many people scanned your QR code? This video tutorial will help.</strong></p>
<p><iframe src="//player.vimeo.com/video/80534195?color=ffffff" height="281" width="500" allowfullscreen="" frameborder="0"></iframe></p>
<p><a href="http://vimeo.com/80534195">Tracking QR Codes</a> from <a href="http://vimeo.com/themediapod">the MediaPod</a> on <a href="https://vimeo.com">Vimeo</a>.</p>
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		<title>2014 PR Student Forum date set</title>
		<link>http://themediapod.net/blog/?p=791</link>
		<comments>http://themediapod.net/blog/?p=791#comments</comments>
		<pubDate>Wed, 27 Nov 2013 06:07:32 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[public relations]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=791</guid>
		<description><![CDATA[The date for the 2014 PR Student Forum has been set. Get ready for a fantastic 4th Annual PR Student Forum. The 2014 PR Student Forum will be held at Victoria University 2 October 2014. The theme for the Forum &#8230; <a href="http://themediapod.net/blog/?p=791">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D791&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><p><strong>The date for the 2014 PR Student Forum has been set. Get ready for a fantastic 4th Annual PR Student Forum.</strong></p>
<p>The 2014 PR Student Forum will be held at Victoria University 2 October 2014. The theme for the Forum is &#8220;Social and mobile PR Communication&#8221;. If you missed this year&#8217;s Forum, here&#8217;s a recap:<span id="more-791"></span></p>
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		<title>Public Relations, Activism, and Social Change</title>
		<link>http://themediapod.net/blog/?p=780</link>
		<comments>http://themediapod.net/blog/?p=780#comments</comments>
		<pubDate>Fri, 22 Nov 2013 23:00:55 +0000</pubDate>
		<dc:creator><![CDATA[themediapod aka Ross Monaghan]]></dc:creator>
				<category><![CDATA[public relations]]></category>
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		<guid isPermaLink="false">http://themediapod.net/blog/?p=780</guid>
		<description><![CDATA[Deakin University Associate Professor Kristin Demetrious, author of Public Relations, Activism, and Social Change, discusses the future of public communication and public relations. This interview was originally posted at www.routledge.com What prompted you to write this book? ‘Spin’ is one &#8230; <a href="http://themediapod.net/blog/?p=780">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<div style='float:left;margin-right:7px;'><iframe src="//www.facebook.com/plugins/like.php?href=http%3A%2F%2Fthemediapod.net%2Fblog%2F%3Fp%3D780&amp;send=false&amp;layout=box_count&amp;width=0&amp;show_faces=false&amp;font=lucida+grande&amp;colorscheme=light&amp;action=like&amp;height=0&amp;appId=276364829074878" scrolling="no" frameborder="0" style="border:none; overflow:hidden; width:50px; height:70px;" allowTransparency="true"></iframe></div><div>
<p><strong>Deakin University Associate Professor Kristin Demetrious, author of <a href="http://www.routledge.com/books/details/9780415897068/" target="_blank">Public Relations, Activism, and Social Change</a>, discusses the future of public communication and public relations.<br />
This interview was originally posted at <a href="http://www.routledge.com/communication/articles/kristin_demetrious_discusses_public_relations_activism_and_social_change/" target="_blank">www.routledge.com</a><br />
</strong></p>
<p><strong>What prompted you to write this book? </strong></p>
<p>‘Spin’ is one of the most lamented aspects of modern society: the exaggeration, the puffery, the blinding obfuscation and the trickery of words. Sometimes it’s like a mouth full of fairy floss, sweet and sickly, other times it can be brutal, ugly and searing. Journalists hate it, the public is bewildered and angry about it – but no one really can say what on earth it is with any certainty or how to arrest the debasement of public debate. What we do know it that it is socially divisive, politically offensive and needs to change.<span id="more-780"></span><br />
I really felt compelled to try and find a new perspective within communication to help out, particularly with the impending social and environmental impacts of the changing climate. I was around in the 1970s and it seems to me that a lot of progressive thinking was also around at that time – for example environmentalism etc.,&#8211; but somehow many of these voices and perspectives were lost – and perhaps if we had changed direction in the 1970s and followed through with that thinking, we might have mitigated some of the effects of climate change. So I wanted to add to the conversation in finding a way forward – I understand a lot of the critiques of public relations and think they have been very valuable but we can’t just stand back and criticize; I wanted to put forward an alternative. In doing so I risk being seen as an idealist, because a lot of people will necessarily say that to be an effective communicator in our society you have to play hard and use every trick in the book. But I wanted to really analyse the differences between styles of communication, because unless we know what it is we are dealing with and can define it, I don’t believe we can embrace purposeful change.<br />
<strong>In your book, you investigate several case studies of successful activists. Is there a particular case study that stands out to you as the most evocative of this book’s message?</strong></p>
<p>I guess the Otway Ranges Environment Network (OREN) case study is one that I feel faced a raft of additional challenges of a long campaign, and various changes of government, as well some different positions within the activist movements more generally. They also copped some fairly extreme behaviour from the logging/timber industry. I feel a strong attachment to this part of the world – it is an amazing forest area that has incredibly high conservation values, ancient remnants of myrtle beech forest from Gondwana (when the earth was a super continent), and just so beautiful. For years I used to watch the logging trucks go trundling through Geelong with their cargo of logs from the pine plantations that had replaced a lot of the native forest in this area, and it made me feel really bereft to think that it was being desecrated for products like toilet paper and tissues. So when this activist group, started to speak to the broader community in this measured, clear and objective way that was so steady and respectful and just kept chugging along with all these different types of communication methods and they just didn’t let up – in fact their voice just kept getting stronger and stronger – it was awesome.</p>
<p><strong>You argue for a new set of social relations: public communication. What is public communication, and how does it differ from public relations?</strong></p>
<p>This is an interesting question because there is a plurality of views about this. Public relations is a set of social relations that is ideologically invested with a particular view about the role of business in society. On the whole, it is very pro-business and it is supported by a number of institutions that promote it as the only way to think about professional communication – so these are PRSA in America, in Australia PRIA, NZ PRINZ and so on. These institutions set boundaries around who can call themselves a ‘PR practitioner’ and the like. So I don’t believe PR ‘existed’ before the institutions that regulate and privilege its authority. Public communication, on the other hand, doesn’t have institutional authority and therefore is not ideologically invested in the same way. I have described communication that I saw being practiced by activist groups. I saw a mode of communication not only motivated by social change but by a values based agenda, and one that typically sought to build capacities in the public and to deepen public debate about contested political issues. So I think one of the key differences between public relations and public communication is the purpose of the communication. For example, PR seeks to control the public in the hope they will become more yielding and passive whilst public communication seeks to wake them up, empower and create citizens that think and act.<br />
<strong>What do you think the future of public relations looks like? How does public communication fit in to this future?</strong></p>
<p>I actually don’t think there will be a black and white dichotomy between public relations and public communication, there will probably be infusions of the two. I think we are already seeing this in online activism, which some people are labelling ‘slacktivism’ because it doesn’t demand much of individuals and is becoming a bit slick, but on the other hand has had some huge successes by educating people about different issues, such as saving a coral reef or alerting people to the ramifications of fracking for coal seam gas (a fraught issue which is really uniting people globally at the moment). Describing this mode of ‘public communication’ that I saw working in other activist debates may help orient an approach to these sorts of issues and shape the way communication develops and is practiced and received in ways that have positive social outcomes as well as being effective.<br />
<strong>What are some of the key take-away points you want readers to know?</strong></p>
<p>I really want readers to know how PR works and doesn’t work, and the possibility of an alternative. I want readers to watch activism as a site of social significance and to realise that some really brutal things have happened under the banner of public relations; and whether they were intended or not, they did happen, and that we shouldn’t let public relations, such as the type used to cover up the dangers of asbestos in the 1970s, happen again. I hope that my critical and cultural analysis of what went wrong helps us learn from that. At the same time I want readers to believe that we can aspire to a higher level debate. It is despairing to watch bad decisions being promoted and debate shut down –so I want to help to understand how to generate the quality public opinion that really does progress ideas, and helps interrogate difficult issues. I want readers to come away with heightened media literacy and a sense of possibility.</p>
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